Service point

 ICON Citizen Service

The Ministry's service point is the first contact point for citizens and answers questions about the Ministry and its areas of responsibility.

Phone: +43 800 500 198
(Monday to Friday, 8:00-14:00)


Your requests on agriculture, regions and tourism will be answered by Ombudsperson Mr. Fischer in close cooperation with the experts of the Federal Ministry.

Please note, however, that the Ombudsperson’s Office cannot exert any influence on the following facts:

  1. Pending proceedings
  2. Effective administrative orders
  3. Change of existing rule of law

Our documentation service offers a wide variety of technical information on the topics of the Ministry, which is available as download. If printed versions exist, they can be ordered at

Moreover, publications of the Ministry are also available at the library database BIS-C 2000 of the company DABIS (society for database information systems).

A wide range of technical information is also provided by other institutions:

Higher Research and Education Centre for Agriculture and Nutrition, Food and Biotechnology HBLFA Tirol

Federal Research and Training Centre for Forests, Natural Hazards and Landscape (BFW) BFW

Agricultural Research and Education Centre Raumberg-Gumpenstein HBLFA Raumberg-Gumpenstein

Federal Secondary College and Institute Klosterneuburg Federal Secondary College and Institute for Viticulture and Pomology

Federal Institute of Agricultural Economics, Rural and Mountain Research BAB

Federal Agency of Water Management BAW

Federal Environment Agency UBA